Shipping Policy
Last updated: 2026
Policy Introduction
We aim to process and deliver every order as clearly and efficiently as possible. The information below explains our processing timelines, delivery options, tracking process, international considerations, and support procedures.
Order Processing Time
Orders are processed and dispatched within 1–2 business days. Processing times exclude weekends and holidays.
Domestic Shipping Rates & Carriers
We offer standard and expedited domestic delivery options through USPS and UPS. Available services and shipping costs are calculated at checkout based on the order and destination.
Shipment Tracking
A tracking number is automatically emailed to you once the carrier scans your package. If you do not see the email, please check your spam or promotions folder before contacting support.
International Shipping
International shipments may be subject to customs duties and import taxes. Once a package reaches its destination country, delivery may involve a foreign carrier handoff and local delivery procedures.
Damaged, Lost, or Delayed Shipments
If your package arrives damaged, please contact support immediately and provide your order details and photos of the damage when possible. For packages that are lost or significantly delayed, contact support so we can help review the shipment status.